Return and Refund Policy
We hope that you love the scent of YVRA as much as we love it. But we want you to be happy. Our return policy applies only if you bought your YVRA product here. If you bought it at a retail store and would like to return or exchange it, please contact the store directly. If you bought your product here and for some reason are not totally happy with it, you can return it in new and unopened condition within 30 days of the purchase date for a refund. We do not credit or refund shipping charges. We recommend using a traceable carrier (like PostNL or UPS), insured for the full value of the return merchandise. We are not responsible for return packages lost en route. YVRA does not process exchanges on gift orders. Any credit for items returned from a gift order will be issued to the original purchaser. If you need to return your product, please email us at firstname.lastname@example.org.